Terms & Conditions

VenueNest Terms & Conditions of Service

Effective Date: August 6th, 2025
Last Updated: August 6th, 2025

1. Introduction and Acceptance

Welcome to VenueNest. These Terms & Conditions (“Terms”) govern your use of our website (venuenest.co.uk), our partnership services with venues, event production services, and ticket sales. By accessing our website, entering into a partnership agreement, purchasing tickets, or otherwise engaging with our services, you ("you", "your", or "User") agree to be bound by these Terms.

If you do not agree to these Terms, you must not use our services.

2. About Us

VenueNest partners with independent venues to collaboratively build thriving ecosystems, bringing professional expertise to transform spaces into hubs that celebrate local talent and strengthen communities.

Company Details:

VenueNest Limited

Company Registration Number: 16512072

Registered in England & Wales

Lincolnshire, UK
Email: info@venuenest.co.uk

3. Our Services

VenueNest provides:

Venue Partnership Services - Collaborative event production and venue development.

Event Production - Technical builds, audio visual expertise, marketing and PR.

Ticket Sales - Online ticket sales for partnered events.

Website Services - Information and booking platform.

4. Venue Partnership Terms

4.1 Partnership Approach

We work collaboratively with venue partners, ensuring you remain in complete control while we handle production details with transparent pricing, clear timelines, and no surprises.

4.2 Revenue and Payment

Payment terms will be outlined in individual partnership agreements.

Revenue sharing arrangements are detailed in separate partnership contracts.

All financial arrangements are transparent and agreed upon in advance.

4.3 Event Planning and Execution

Events are planned collaboratively between VenueNest and venue partners.

Venues retain autonomy over event decisions and final approval.

We provide professional support while respecting venue expertise and vision.

5. Ticket Sales & Events

5.1 Ticket Purchases

All ticket sales are final unless an event is cancelled by the organiser.

Ticket prices include any applicable fees and taxes.

Tickets are non-transferable unless explicitly stated.

5.2 Event Changes and Cancellations

We reserve the right to cancel, postpone, or modify events due to circumstances beyond our control.

In case of cancellation, full refunds will be provided within 14 days.

For postponed events, tickets remain valid for the rescheduled date.

5.3 Venue Policies

Each venue may have specific entry requirements and conduct policies.

Age restrictions and other venue-specific terms will be clearly communicated.

VenueNest and venue partners reserve the right to refuse entry or remove individuals who breach venue policies.

6. Website Use

6.1 Permitted Use

You may use our website for lawful purposes related to our services, including browsing events, purchasing tickets, and contacting us about partnerships.

6.2 Prohibited Activities

You must not:

Use the website for any unlawful purpose or fraudulent activity.

Attempt to gain unauthorised access to our systems.

Interfere with the proper functioning of the website.

Post harmful, offensive, or inappropriate content.

7. Intellectual Property

All content on our website, including text, graphics, logos, and images, is owned by VenueNest or used with permission. You may not reproduce, distribute, or modify this content without explicit written permission.

8. User Content & Feedback

8.1 User Submissions

Any content you submit to us (reviews, feedback, suggestions) may be used by VenueNest for promotional or improvement purposes.

8.2 Content Standards

All user content must be respectful, relevant, and comply with applicable laws. We reserve the right to remove content that violates these standards.

9. Privacy & Data Protection

We are committed to protecting your privacy. Our collection and use of personal data is governed by our Privacy Policy, which forms part of these Terms. We comply with UK GDPR and data protection regulations.

10. Links to Other Websites

Our website may contain links to third-party websites. We are not responsible for the content or practices of these external sites. Use of linked websites is at your own risk.

11. Limitation of Liability

11.1 Service Provision

While we strive to provide reliable services, we cannot guarantee uninterrupted website availability or error-free operations.

11.2 Event-Related Liability

VenueNest's liability for events is limited to ticket refunds where applicable.

We are not liable for personal injury, property damage, or losses incurred at venue events.

Individual venues maintain primary responsibility for health and safety at their premises.

11.3 Maximum Liability

Our total liability for any claim is limited to the amount paid for the specific service in question.

12. Indemnity

You agree to indemnify and hold VenueNest harmless from any claims, losses, liabilities, or expenses arising from your misuse of the website or breach of these Terms.

13. Force Majeure

We are not liable for delays or failures in performance due to circumstances beyond our reasonable control, including natural disasters, government actions, or other force majeure events.

14. Changes to Services and Terms

14.1 Service Changes

We may modify or discontinue services at any time, with reasonable notice where possible.

14.2 Terms Updates

These Terms may be updated periodically. Continued use of our services after changes constitutes acceptance of updated Terms.

15. Termination

We may terminate or suspend access to our services for breach of these Terms. Users may stop using our services at any time.

16. Governing Law

These Terms are governed by the laws of England and Wales.

Any disputes arising from these Terms or your use of the website will be subject to the exclusive jurisdiction of the courts of England and Wales.

17. Severability

If any provision of these Terms is found to be unlawful or unenforceable, the remaining provisions will continue in effect.

18. Dispute Resolution

We encourage resolution of disputes through direct communication. For partnership-related disputes, we will work collaboratively toward mutually acceptable solutions in line with our values.

19. Contact Us

If you have any questions about these Terms & Conditions, please contact us at info@venuenest.co.uk.